H04M3/4211

Data entry confirmation system for a device or system with dialing capability
09843677 · 2017-12-12 · ·

A Data Entry Confirmation System (DECS) is provided whereby a user with a communication device capable of communicating with the DECS is able to perform a pre-dialing operation based on contact information inputted onto the communication device and transmitted by said communication device to the DECS. Thus, the DECS is able to perform a reverse caller ID operation allowing a user to confirm identity of the party the user wishes to call prior to actually calling the party. The DECS uses the input contact information to retrieve corresponding contact information from one or more databases with which it is in communication and transmit said output contact information to the user device.

System and method for customizing inmate communication notification
09843448 · 2017-12-12 · ·

The present disclosure provides details of a system and method for customizing an inmate communication notification. Such a system provides an inmate different customized notification messages to be played to different called parties. The system includes a list of different contacts, and each of the contacts can be associated with one or more contact numbers. Each contact number is associated with one or more customized notification messages. The customized notification messages include terms, phrases, and sentences that draws the called party's attention and sound familiar to the called party. The customized notification messages include customized text files, audio files, and video files. An inmate chooses one or more customized notification messages to be played to a called party.

System and method for customizing inmate communication notification
11677558 · 2023-06-13 · ·

The present disclosure provides details of a system and method for customizing an inmate communication notification. Such a system provides an inmate different customized notification messages to be played to different called parties. The system includes a list of different contacts, and each of the contacts can be associated with one or more contact numbers. Each contact number is associated with one or more customized notification messages. The customized notification messages include terms, phrases, and sentences that draw the called party's attention and sound familiar to the called party. The customized notification messages include customized text files, audio files, and video files. An inmate chooses one or more customized notification messages to be played to a called party.

SYSTEM AND METHOD FOR PROVISION OF DIAL-REQUESTED SERVICE TO A SECOND LINE SERVICE ENABLED TELECOMMUNICATIONS DEVICE

A method and system for the leveraging a reserved relationship number by an SLS platform and/or SLS phone module for the purpose of performing special operations other than making an SLS call available for termination at a subscriber TD and/or a third party TD involve associating the SLS phone number of the subscriber, the primary number of the subscriber and a next set of instructions via a common reserved relationship number.

Dynamic voicemail receptionist system

A voicemail receptionist system includes a memory and a processor. The memory can store data relating to one or more users. An incoming communication can be handled by the voicemail receptionist system and provided with functionality based upon a user's preferences, for example. The data stored by the voicemail receptionist system can be updated at any time, or automatically updated upon updating of the data, or upon occurrence of a trigger event. Voicemail receptionist functionality can include standard voicemail system functionality as well as functionality relating to email, text messaging, MMS messaging, calendar features, schedule announcements, location data, as well as other features.

Method, system and relevant apparatuses for selecting multimedia ring back tone

A method, system, and relevant apparatuses for selecting a Multimedia Ring Back Tone (MRBT) are disclosed. The method for selecting an MRBT includes: receiving a call request sent by a calling party, where the call request carries an MRBT type required by the calling party; sending the MRBT type required by the calling party to the MRBT server; obtaining MRBT information sent by an MRBT server, according to the MRBT type required by the calling party; and sending the MRBT information to the calling party. With the present invention, the calling party sends the required MRBT type, and the MRBT server provides the corresponding MRBT information for the calling party. Therefore, the calling party has an opportunity of selecting the MRBT type required by the calling party, and thus user experience is improved.

Methods, systems, and products for routing communications

Methods, systems, and products route communications according to schedules. When an incoming communication is detected, a schedule is retrieved that is associated with a recipient's address. A time associated with the communication is compared to entries in the schedule. If a match is determined, then an alternate destination may be chosen.

PROVISION OF CALLER INFORMATION
20170331950 · 2017-11-16 ·

Disclosed is a method for providing information relating to a subscriber A in a call connection establishment initiated by the subscriber A to a subscriber B. The method includes the steps of: receiving a call connection in a connection control unit; initiating a query to a server; obtaining information relating to the subscriber A from a database; and providing the obtained information relating to the subscriber A to the subscriber B. Also disclosed is a system and a server implementing at least some steps of the method.

SYSTEM AND METHOD FOR DISPLAYING ADVERTISEMENTS ON MOBILE TELEPHONE DEVICES AFTER A CALL
20170243250 · 2017-08-24 · ·

Methods, systems, and devices for displaying advertisements on mobile telephone devices at the end of a call to a pre-designated number are disclosed. In aspect a computerized method comprises determining that a telephone call has been initiated between a mobile telephone device and a second telephone device, determining that the telephone number matches a campaign telephone number stored on the mobile telephone device, determining a media object to display based on the telephone number, downloading the media object on the mobile telephone device, determining that the telephone call has ended, and displaying the media object on the mobile telephone device after the telephone call has ended.

System and method for managing restrictions on collection activities

A collection management system includes a collection server, a telephone dialing system, and a restriction features server. The collection server includes a memory having records, a debtor database and a local restrictions database. The telephone dialing system is connected to the collection server and is configured to access a telephony network and automatically dial a plurality of telephone numbers. Access to the telephony network by the telephone dialing system is restricted based on the information in the local restrictions database. The records of the collection server retain instances of restricted access to the telephony network by the telephone dialing system. The restriction features server is configured to connect to the collection server and update the restrictions database.