A method and system for identifying an unwanted caller using a call answering system. The method comprises receiving, by a call records server, information about callers from a plurality of telephony devices and one or more phone number data sources, classifying, by the call records server, one or more of the callers as either wanted or unwanted callers based on the received information, and storing, by the call records server, the received information and the classification of the one or more of the callers into a directory. The method further comprises identifying, by a call answering server, that a call from a given caller from a phone number to a receiving telephony device is from an unwanted caller by searching the directory, and handling, by the call answering server, the call from the given caller according to one or more preferences of the user, the one or more preferences including rejecting the call from the receiving telephony device, playing a recorded message, and disposing of the call.

One example method of operation may include one or more of identifying an incoming call via a communication processing device, terminating the incoming call at a call management device, identifying one or more caller attributes received with the incoming call, comparing the one or more caller attributes to one or more call recipient preferences stored in a call recipient profile, and transmitting a notification, via the call management device, to a call recipient device based on the one or more caller attributes and the one or more call recipient preferences.

Techniques are disclosed for transmitting an announcement to one or more devices. In one example, a first device receives a first message that includes an announcement, the announcement associated with a voice that spoke the announcement. The first device may determine the announcement from the first message, and then identify one or more devices for receiving the announcement. The one or more devices may have a particular device type of a plurality of different device types comprising at least a mobile device. The first device may then transmit a second message to the one or more devices for presentation of the announcement by the one or more devices.

One example method of operation may include one or more of identifying an incoming call via a communication processing device, terminating the incoming call at a call management device, identifying one or more caller attributes received with the incoming call, comparing the one or more caller attributes to one or more call recipient preferences stored in a call recipient profile, and transmitting a notification, via the call management device, to a call recipient device based on the one or more caller attributes and the one or more call recipient preferences.

Embodiments disclosed herein are directed to a method and system of processing a short code voice call request is disclosed herein. A computing system receives a voice call request. The voice call request includes a short code associated with a target recipient. The computing system determines the target recipient based on the short code in the voice call request. The computing system determines preferences of the target recipient for processing the voice call request. The computing system processes the voice call request based on the determined preferences.

Techniques are disclosed for transmitting an announcement to one or more devices. In one example, a first device receives a first message that includes an announcement, the announcement associated with a voice that spoke the announcement. The first device may determine the announcement from the first message, and then identify one or more devices for receiving the announcement. The one or more devices may have a particular device type of a plurality of different device types comprising at least a mobile device. The first device may determine a network path through which a second message is transmitted based at least in part on the location of a second device. In accordance with a determination that the second device is located within a local area network associated with a home environment, the first device transmits the second message over the local area network. In accordance with a determination that the second device is located away from a local area network associated with a home environment, the first device transmits the second message over the wide area network.

Embodiments disclosed herein are directed to a method and system of processing a short code voice call request is disclosed herein. A computing system receives a voice call request. The voice call request includes a short code associated with a target recipient. The computing system determines the target recipient based on the short code in the voice call request. The computing system determines preferences of the target recipient for processing the voice call request. The computing system processes the voice call request based on the determined preferences.

Techniques are disclosed for transmitting an announcement to one or more devices. In one example, a first device receives a first message that includes an announcement, the announcement associated with a voice that spoke the announcement. The first device may determine the announcement from the first message, and then identify one or more devices for receiving the announcement. The one or more devices may have a particular device type of a plurality of different device types comprising at least a mobile device. The first device may then transmit a second message to the one or more devices for presentation of the announcement by the one or more devices.

Automated unavailability response for call handling is used to notify an incoming caller that a subscriber is unavailable to answer the incoming call. An incoming call that is initiated from an originating caller device is received at a network server for routing to a terminating user device of a specific subscriber. A user profile of the specific subscriber that includes one or more unavailability notification settings for the incoming call is retrieved from a user profile database. An unavailability notification message is selected from a data store based at least on the one or more unavailable notification settings. The unavailability notification message is sent from the network server to the originating caller device.

One example method of operation may include one or more of identifying an incoming call via a communication processing device, terminating the incoming call at a call management device, identifying one or more caller attributes received with the incoming call, comparing the one or more caller attributes to one or more call recipient preferences stored in a call recipient profile, and transmitting a notification, via the call management device, to a call recipient device based on the one or more caller attributes and the one or more call recipient preferences.