A method for converting a facsimile includes receiving the facsimile via the public-switched telephone network, generating an enhanced portable document format (EPDF) file that includes information in addition to image information and communicating the EPDF file to an e-mail server. The EPDF file can then be communicated as an attachment to an e-mail message addressed to the intended recipient of the facsimile. A facsimile processing system includes a public-switched telephone network interface, a packet-switched network interface, a mail transfer protocol server, an input agent, a job processor and a translator. The input agent identifies and forwards the incoming facsimile to the job processor. The job processor determines when an EPDF file is desired and communicates appropriate instructions to the translator. The translator generates the EPDF file in response to the instructions and the image information from the facsimile. The translator integrates signatures and repositionable notes in outbound facsimiles.

A non-transitory computer-readable storage medium stores a program that, when executed by a computer, causes the computer to perform an information processing method. Setting destination information which indicates a destination of fax transmission. Converting a first code into a second code indicating an instruction in a fax transmission function of an image forming apparatus when the destination information includes the first code. Transmitting the destination information to the image forming apparatus, the destination information including the second code.

The present invention provides systems and methods for the virtualization, aggregation, and distributed processing of facsimile communications. The Remote FAX Interconnect known as etherFAX® is a system and method that allows for the reception and delivery of information based on cloud computing infrastructure to or from one or more facsimile systems using Internet/web based communication protocols such as HTTP(S) as the transport between a facsimile capable application or hardware and the remotely accessible etherFAX® services.

An information processing apparatus communicates with a fax apparatus and provides a chat service. The information processing apparatus includes an acceptance unit that accepts an execution instruction on a channel of the chat service from a user and a transmission unit that transmits, based on acceptance of the execution instruction by the acceptance unit, to the fax apparatus, an instruction for the fax apparatus to transmit image data uploaded to the channel of the chat service to a transmission destination and the image data.

Inter-modal messaging communication is described. In one embodiment, a method of communication includes receiving an electronic mail message to be distributed and determining whether the electronic mail message is a multi-modal distribution message. Respective portions of the message may be separated for each mode of distribution. The separated portions may represent portions to be delivered by SMS messaging and facsimile, for example. The method further includes the steps of transmitting a short message comprising the short message portion of the mail message and establishing a conversation comprising conversation attributes. The conversation attributes are referenced, in certain aspects, to maintain a conversation between an originator of the received electronic mail message and a distribution address of short message portion of the mail message. For example, upon receipt of a short message in reply, the short message may be forwarded to an originator of the conversation.

A non-transitory storage medium stores instructions which cause an information processor to execute: a first determination processing for determining whether at least one of a first condition, a second condition, and a third condition is established; a first communication processing for receiving input data obtained from an input device and transmitting the input data to an output device, when at least one of the first condition, the second condition, and the third condition is established; and a second communication processing for transmitting instruction information to the input device when none of at least one condition determined in the first determination processing among the first condition, the second condition, and the third condition is established. The instruction information is for instructing the input device to transmit the input data to the output device.

A system for providing an internet fax service has an engine to process a raw fax document, received for a user of the internet fax service, using digital character recognition to produce recognized text or an associated formatted text document. A conversion engine may convert the raw fax to native file format being one of a) word processor format, b) spreadsheet format, c) slide presentation format, or d) another format that can be read on a user interface. An internet server is to make the native file format document available to the user over an internet. A fax content processing unit is to perform keyword scanning of the recognized text, and then allows the user to search for stored faxes by keyword. Other embodiments are also described.

The disclosure relates to a method of transmitting fax messages from at least one fax message sending device to at least one fax message receiving device. The method is implemented in a fax communication device driver. The method comprises the steps of receiving, from a fax server software module, fax data associated with a fax message to be transmitted from a fax message sending device to a fax message receiving device; deciding, on the basis of at least one predetermined routing rule, whether to route the fax data to the fax communication device or to the cloud provider; and based on a decision result, selectively transmitting the fax data to the fax communication device or to the cloud provider for transmission to the fax message receiving device.

Methods and systems for an auditing infrastructure for an Internet fax service architecture are provided. According to one embodiment, information regarding an event, associated with a component of the Internet fax service architecture, that is to be logged, is received by a centralized audit logging module of the Internet fax service architecture. The component may be a web server, an email server, a fax server, a notification server or an imaging system. The information is utilized by the centralized audit logging module to determine specific parameters within the Internet fax service architecture to be logged. Finally, the event, including the information and the specific parameters, is recorded by the centralized audit logging module to an audit log associated with the Internet fax service architecture in a standardized format.

A host device includes a communication interface unit to be connected to a workform performing device, a workform generation unit to perform a job and generate a workform to which a universal plug-in is applied, a storage unit to store at least one of the workform generated by the workform generation unit and a workform transmitted from an external device, and a control unit to control the communication interface unit to transmit the at least one stored workform to the workform performing device according to a command to perform a job.