Systems and methods for automatically providing templates for the creation of projects and tasks based on messages exchanged between members and assigned representatives are provided. A system receives, in real-time, a set of messages between a member and a representative as the set of messages are being exchanged. The system, based on these messages, automatically identifies issue. The system can further identify one or more templates for defining a task that is performable to address the issue. The system can present the one or more templates such that, when a template is selected and used to define a task, the task can be performed to address the issue.

The present disclosure provides for a method, comprising: importing customer reviews from a plurality of external sources, wherein importing customer reviews comprises of performing a scheduled job at a pre-determined frequency that makes a functional call with property identifiers to an application programming interface operating as an individual importer; categorizing each imported customer review into a designated one or more categories; displaying each of the imported customer reviews through one or more widgets on a user interface of a management system; importing work orders generated at individual properties, wherein each work order is assigned a ticket number; importing emails transmitted to a specific email address; and generating a work order from an imported email.

An intelligent reminding method is provided, which is applicable to a first electronic device, and includes: receiving a message sent by a second electronic device, where the message is a first message received by a first application, and the first message includes a task that needs to be processed by a first user; determining whether there is first interaction information in the first electronic device, where an occurrence time of the first interaction information is later than a time point when the first message is received, and an interaction object of the first interaction information is a second user operating the second electronic device; and presenting reminding information in a case that there is not the first interaction information in the first electronic device, where the reminding information is used for reminding the first user that the task is not completed.

A method schedules maintenance on aircraft of a fleet. The method includes: determining the required items of maintenance of an aircraft, including deadlines; if the deadline of the maintenance is within the first period of time: specifying a maintenance station adequately equipped for carrying out the maintenance work in the flight network for carrying out the maintenance work in a specific ground time of the aircraft; if that deadline is in the second period of time: specifying a time span required for carrying out the maintenance within the second period of time, and specifying the routing of all aircraft in the flight network in consideration of the technical data of the aircraft and the technical requirements of the individual flight routes. and carrying the maintenance work at the specified maintenance station in the provided ground time.

A computing system for generating a dynamic path for a fellow, includes a processor and a memory storing instructions that when executed by the processor cause the computing system to receive the fellow's skill graph, receive a target skill, receive a calendar object and generate the dynamic path including a task and/or a session. A non-transitory computer readable medium includes program instructions that when executed, cause a computer to receive the fellow's skill graph, receive a target skill, receive a calendar object and generate the dynamic path including a task and/or a session. A method for generating a dynamic path for a fellow includes receiving the fellow's skill graph, receiving a target skill, receiving a calendar object and generating the dynamic path including a task and/or a session.

Systems and methods are provided for sharing a screen from a mobile device. For example, a method includes receiving, at a second mobile device, an image of a screen captured from a first mobile device and determining whether to trigger an automated action. The method may also include displaying, responsive to not triggering the automated action, annotation data generated for the image with the image on a display of the second mobile device, the annotation data including at least one visual cue corresponding to content in the image relevant to a user of the second mobile device. The method may further include, responsive to triggering the automated action, determining that a mobile application associated with the image is installed on the second mobile device and replaying user input actions received with the image on the second mobile device starting from a reference screen associated with the mobile application.

Methods, apparatuses, and systems for scheduling tasks to field professionals include: storing, in a database, a plurality of records reflecting characteristics associated with completing a set of technical services, wherein information in each record is derived from historical experience of completing each of the technical services; receiving a request for a new technical service associated with a location; and assigning a field professional to perform the new service having determined from information in the database a likelihood that the field professional will complete the new technical service in a single on-site visit at the location.

In some embodiments, apparatuses and methods are provided herein useful to verify accuracy of a shipment. In some embodiments, items loaded to and/or unloaded from a delivery vehicle are scanned and compared to a delivery schedule, and a unique identifier is provided to confirm proper loading/unloading at a subsequent scheduled stop of the vehicle.

Systems and methods are provided for suggesting reminders from content displayed on a mobile device. An example method may include analyzing content generated by a first mobile application and displayed on a display of a mobile device, and determining that the content suggests an event, the event including at least one entity. The method may also include providing an assistance window requesting confirmation for adding a reminder for the event in a second mobile application responsive to determining that the content suggests the event, and adding the reminder via the second mobile application responsive to receiving the confirmation. In some implementations the first mobile application is a messaging application.

A system aggregates data related to a non-conformance system in an aircraft and allocates resources to repairing the non-conformance condition. The system includes a service bus that receives and distributes the non-conformance condition and an optimizer tool that generates repair alternatives. The optimizer tool allows dynamic reconfiguration of rules to activate and deactivate or change a weight of individual rules in a rule set.